We collect information you provide directly to us, such as your name, email address, phone number, delivery address, and payment details when you create an account or place an order. We also automatically collect certain technical data, including your device type, IP address, browser, and how you interact with the Platform.

We use your information to process and deliver your orders, provide customer support, personalise your shopping experience, send order updates, and improve our products and services. With your consent, we may also send you marketing communications about offers and new arrivals.

We do not sell your personal data. We share it only with trusted partners who help us operate the Platform, such as payment processors, delivery providers, and IT service providers, and only to the extent necessary to provide our services. We may also disclose information where required by law.

We use cookies and similar technologies to keep you signed in, remember your preferences, analyse traffic, and measure the performance of our Platform. You can manage or disable cookies through your browser settings, though some features may not function properly without them.

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Payment information is processed through secure, encrypted channels. However, no method of transmission over the internet is completely secure.

We retain your personal data only for as long as necessary to fulfil the purposes described in this Policy, including meeting legal, accounting, or reporting requirements. When data is no longer needed, we securely delete or anonymise it.

You have the right to access, correct, or delete your personal data, to object to or restrict certain processing, and to withdraw consent at any time. To exercise these rights, please contact us using the details below and we will respond within a reasonable timeframe.

Our Platform may contain links to third-party websites or services that are not operated by us. This Privacy Policy does not apply to those services, and we encourage you to review their privacy policies before providing any personal data.

The Platform is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so we can take appropriate action.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will take effect once posted on this page, and we encourage you to review it periodically to stay informed.