By using the Platform you confirm that you have read, understood, and agree to these Terms and to our Privacy Policy. These Terms apply to all visitors, users, and anyone who accesses or uses the Platform. If you are using the Platform on behalf of a business, you represent that you are authorised to bind that business to these Terms.

You must be at least 18 years old and able to enter into a legally binding contract to use the Platform and place orders. By using the Platform, you represent and warrant that you meet these requirements and that the information you provide is accurate and complete.

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Please notify us immediately of any unauthorised use. We may suspend or terminate accounts that violate these Terms or are used for fraudulent activity.

All orders are subject to acceptance and product availability. We make every effort to display accurate prices and product information, but errors may occur. We reserve the right to correct any errors, cancel affected orders, and refuse or limit orders at our discretion.

Prices are listed in Qatari Riyals and are payable through the payment methods offered at checkout, including cash on delivery where available. By submitting payment details, you confirm that you are authorised to use the selected payment method. Payments are processed through secure, encrypted channels.

We aim to deliver your order within the estimated timeframe shown at checkout, but delivery times are not guaranteed and may be affected by factors beyond our control. Risk of loss passes to you upon delivery. Any delivery fees are shown before you confirm your order.

Eligible items may be returned in accordance with our Returns Policy. To be accepted, items must be unused, in their original condition and packaging, and returned within the stated period. Approved refunds are issued to the original payment method within a reasonable timeframe.

You agree not to misuse the Platform, including by attempting to gain unauthorised access, interfering with its operation, submitting false information, or using it for any unlawful or fraudulent purpose. We may take appropriate action, including suspending access, against anyone who violates these Terms.

All content on the Platform, including logos, text, graphics, images, and software, is owned by or licensed to Raza World and is protected by intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from any part of the Platform without our prior written consent.

The Platform and its content are provided on an "as is" basis. To the fullest extent permitted by law, Raza World shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Platform, and our total liability shall not exceed the amount you paid for the relevant order.

These Terms are governed by and construed in accordance with the laws of the State of Qatar. Any disputes arising out of or relating to these Terms or the Platform shall be subject to the exclusive jurisdiction of the competent courts of Qatar.

We may update these Terms from time to time to reflect changes in our services or legal requirements. Any changes take effect once posted on this page, and your continued use of the Platform after that constitutes acceptance of the updated Terms. Please review them periodically.